FS Casino privacy policy – how we use your data

This privacy policy explains what personal data FS Casino collects, why we process it, who we share it with, how long we keep it and what rights you have. It applies to the website, your player account, payments and contact with our support team.

Data controller

The data controller is Intelligent Innovations N.V., the operator of the service, registered in Curaçao under number 142065. When you make deposits or withdrawals, some data may also be processed by our payment partner Verbenaz Limited, Cyprus (HE 385376). You can send any question about your data to [email protected].

What we collect and why

Identity and contact details such as your name, date of birth, address, email and phone number, used to open and manage your account and confirm that you are an adult.
Account and technical data, including login history, IP address and device information, used to keep your account secure and prevent fraud.
Payment data and your deposit and withdrawal history, used to process transactions and meet anti-money laundering (AML) requirements.
Game, betting and bonus history, used to settle games and promotions and handle complaints.
Identity documents provided for verification (KYC) and messages sent to our support team.

We send marketing messages only when we have a legal basis to do so, for example your consent.

Who we share data with

We share data only with parties that help us run the service and only to the extent they need: payment providers, identity verification companies, hosting, security and analytics providers, other technical subcontractors and public authorities where required by law. Our use of cookies is described in the FS Casino cookies policy.

Retention, security and your rights

We keep data for as long as necessary to run your account, perform our contract, meet KYC and AML obligations and defend against legal claims. We protect it with technical and organisational measures, including secure payment processing, although no system can guarantee absolute security.

If you live in the EU or EEA, you have rights under the GDPR, including access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. Some data cannot be erased until the period required by AML rules has ended. Send your request to [email protected] from the email address linked to your account.

18+. FS Casino is intended for adults only. Gambling involves the risk of financial loss and addiction, so set a budget and a time limit before you play. If you need support, contact our team or a gambling help organisation in your country.